Privacy Policy

Last Updated: November 14, 2026

At Carmen Diaz Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, or communicate with us.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Your name, email address, telephone number, billing address, and shipping address.

• Order Information: Details about your purchases, custom jewelry requests, order history, and preferences.

• Payment Information: Payment details processed securely through Shopify and its authorized payment providers.

• Website Usage Information: Information such as your IP address, browser type, device information, and interactions with our website.

• Communications: Information you voluntarily provide when contacting us, submitting inquiries, or requesting custom jewelry services.

2. How We Use Your Information

We use the information collected to:

• Process, fulfill, and deliver orders.

• Communicate with you regarding purchases, inquiries, and custom jewelry projects.

• Provide customer service and respond to requests.

• Improve our website, products, and shopping experience.

• Prevent fraudulent transactions and maintain website security.

• Send promotional communications when permitted by applicable law and your preferences.

• Comply with applicable legal and regulatory obligations.

3. Sharing Your Information

Carmen Diaz Jewelry does not sell or rent personal information to third parties.

We may share necessary information with trusted service providers who assist in operating our business, including:

• Shopify, our e-commerce platform.

• Payment processors and financial service providers.

• Shipping and delivery companies.

• Website analytics and marketing service providers.

• Professional advisers and authorities when legally required.

These parties receive information only as necessary to perform their services or fulfill applicable legal obligations.

4. Payment Security

Our website uses Shopify's e-commerce infrastructure and supported payment processing services.

Payment information is transmitted through secure payment systems. Carmen Diaz Jewelry does not directly store complete payment card details on its website.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve the customer experience.

Certain cookies may also support analytics or advertising activities, depending on the services enabled on our website.

You may manage cookies through your browser settings and, where available, our website's privacy preference controls.

6. Marketing Communications

If you subscribe to our mailing list or otherwise consent to marketing communications, we may contact you about new collections, special offerings, and updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages or contacting us through our website.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Withdraw consent to certain communications.

• Opt out of certain uses or disclosures of personal information.

To submit a privacy-related request, please visit our Contact Us page.

We may need to verify your identity before processing certain requests.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Third-Party Services

Our website may contain links to third-party websites or use services operated by other companies.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage visitors to review their respective privacy policies.

11. Changes to This Privacy Policy

Carmen Diaz Jewelry may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact us through our Contact Us page.

Carmen Diaz Jewelry LLC
68 NE 2nd Street
Miami, FL 33132
United States

Website: https://carmendiazjewelry.com